{"id":7451,"date":"2026-06-09T11:06:00","date_gmt":"2026-06-09T09:06:00","guid":{"rendered":"https:\/\/www.evia.de\/?p=7451"},"modified":"2026-08-20T13:20:40","modified_gmt":"2026-08-20T11:20:40","slug":"omnichannel-crm-personalized-customer-experiences","status":"publish","type":"post","link":"https:\/\/www.evia.de\/en\/omnichannel-crm-personalisierte-kundenerlebnisse\/","title":{"rendered":"Omnichannel CRM for personalized customer experiences at Douglas"},"content":{"rendered":"<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-365285e stk-block-background stk--has-background-overlay\" data-block-id=\"365285e\"><style>.stk-365285e {background-color:var(--schwarz) !important;background-image:url(https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/crm-douglas-referenz.webp) !important;overflow:hidden !important;margin-bottom:0px !important;}.stk-365285e:before{background-color:var(--schwarz) !important;opacity:0.5 !important;}.stk-365285e > .stk-separator__bottom .stk-separator__wrapper{height:100px !important;}@media screen and (max-width: 767px){.stk-365285e {background-image:url(https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/crm-douglas-referenz.webp) !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-365285e-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-bc8bd27\" data-v=\"4\" data-block-id=\"bc8bd27\"><style>.stk-bc8bd27-inner-blocks{justify-content:center !important;}.stk-bc8bd27-container{min-height:80vh !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-bc8bd27-container stk--no-background stk--no-padding\"><div class=\"stk--column-flex stk-block-content stk-inner-blocks stk-bc8bd27-inner-blocks\">\n<div class=\"wp-block-stackable-columns aligncenter stk-block-columns stk-block stk-df13e1f\" data-block-id=\"df13e1f\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-df13e1f-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a0f65cd\" data-v=\"4\" data-block-id=\"a0f65cd\"><style>@media screen and (min-width: 768px){.stk-a0f65cd {flex:var(--stk-flex-grow, 1) 1 calc(81.1% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a0f65cd-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a0f65cd-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-20b1318\" id=\"strong-strong-strong-omnichannel-crm-fur-personalisierte-kundenerlebnisse-strong-strong-strong-bei-douglas\" data-block-id=\"20b1318\"><style>.stk-20b1318 {margin-bottom:50px !important;}.stk-20b1318 .stk-block-heading__text{color:var(--weiss) !important;}<\/style><h1 class=\"stk-block-heading__text has-text-color has-text-align-left\"><strong><strong><strong>Omnichannel CRM for personalized customer experiences<\/strong><\/strong><\/strong> at Douglas<\/h1><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-fd4b1a5\" data-block-id=\"fd4b1a5\"><style>.stk-fd4b1a5 {margin-bottom:50px !important;}.stk-fd4b1a5 .stk-block-text__text{color:var(--weiss) !important;}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-left\">A platform that connects online, in-store, and marketing.<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6c9b025\" data-v=\"4\" data-block-id=\"6c9b025\"><style>.stk-6c9b025 {align-self:flex-end !important;}@media screen and (min-width: 768px){.stk-6c9b025 {flex:var(--stk-flex-grow, 1) 1 calc(18.9% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-6c9b025-container stk--no-background stk--no-padding\"><div class=\"has-text-align-right stk-block-content stk-inner-blocks stk-6c9b025-inner-blocks\"><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-498db04\" data-block-id=\"498db04\"><style>.stk-498db04 {height:150px !important;}<\/style><\/div>\n\n\n\n\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-a880fd8\" data-block-id=\"a880fd8\"><style>@media screen and (max-width: 767px){.stk-a880fd8-column{--stk-columns-spacing:12px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-a880fd8-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-934bd0d\" data-v=\"4\" data-block-id=\"934bd0d\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-934bd0d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-934bd0d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8eefc89\" id=\"ausgangssituation\" data-block-id=\"8eefc89\"><h2 class=\"stk-block-heading__text\">Starting situation<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-06fc0b6\" data-block-id=\"06fc0b6\"><p class=\"stk-block-text__text\">Whether in the store, the online shop, or the app: customers expect a seamless experience. At Parf\u00fcmerie Douglas, the global CRM system forms the backbone for customer interactions, loyalty programs, and marketing campaigns. The online shop, branches, and other systems access a common database.<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">With increasing internationalization and growing data volumes, the demands on the platform grew: it had to be continuously developed, integrate new markets, and remain stable and performant at the same time.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-a663190\" data-block-id=\"a663190\"><style>.stk-a663190 {height:150px !important;}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-41a2532\" data-block-id=\"41a2532\"><style>@media screen and (max-width: 767px){.stk-41a2532-column{--stk-columns-spacing:12px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-41a2532-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4a66d9c\" data-v=\"4\" data-block-id=\"4a66d9c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4a66d9c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4a66d9c-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-dd65ca8\" id=\"challenges\" data-block-id=\"dd65ca8\"><h2 class=\"stk-block-heading__text\">Challenges<\/h2><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-3026035\" data-block-id=\"3026035\"><style class=\"stk-custom-css\">.stk-3026035.stk-block-columns .stk-block-card{position:relative !important;overflow:hidden !important;border-radius:32px !important;min-height:320px !important;isolation:isolate !important;transition:transform 0.35s ease !important}.stk-3026035.stk-block-columns .stk-block-card:hover{transform:translateY(-4px) !important}.stk-3026035.stk-block-columns .stk-block-card .stk-container__content-wrapper,.stk-3026035.stk-block-columns .stk-block-card .stk-block-content{position:relative !important;z-index:5 !important}.stk-3026035.stk-block-columns .stk-block-card .stk-container__content-wrapper *{position:relative !important;z-index:6 !important}.stk-3026035.stk-block-columns .stk-block-card .stk-img-wrapper,.stk-3026035.stk-block-columns .stk-block-card .stk-image-wrapper,.stk-3026035.stk-block-columns .stk-block-card img{width:100% !important;height:100% !important;object-fit:cover !important;transition:transform 0.45s ease,filter 0.45s ease !important}.stk-3026035.stk-block-columns .stk-block-card:hover .stk-img-wrapper,.stk-3026035.stk-block-columns .stk-block-card:hover .stk-image-wrapper,.stk-3026035.stk-block-columns .stk-block-card:hover img{filter:blur(6px) !important;transform:scale(1.05) !important}.stk-3026035.stk-block-columns .stk-block-card::after{content:\"\" !important;position:absolute !important;inset:0 !important;background:rgba(0,0,0,0.22) !important;opacity:0 !important;transition:opacity 0.35s ease !important;z-index:2 !important;pointer-events:none !important}.stk-3026035.stk-block-columns .stk-block-card:hover::after{opacity:1 !important}.stk-3026035.stk-block-columns .stk-block-card .stk-block-text,.stk-3026035.stk-block-columns .stk-block-card p,.stk-3026035.stk-block-columns .stk-block-card .stk-button{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-3026035.stk-block-columns .stk-block-card:hover .stk-block-text,.stk-3026035.stk-block-columns .stk-block-card:hover p,.stk-3026035.stk-block-columns .stk-block-card:hover .stk-button{opacity:1 !important;transform:translateY(0) !important}.stk-3026035.stk-block-columns .stk-block-card:hover p{transition-delay:0.05s !important}.stk-3026035.stk-block-columns .stk-block-card:hover .stk-button{transition-delay:0.1s !important}.stk-3026035.stk-block-columns .stk-column{display:flex !important}.stk-3026035.stk-block-columns .stk-block-card{width:100% !important}@media (max-width:767px){.stk-3026035.stk-block-columns .stk-block-card{min-height:320px !important;transform:none !important}.stk-3026035.stk-block-columns .stk-block-card .stk-block-text,.stk-3026035.stk-block-columns .stk-block-card p,.stk-3026035.stk-block-columns .stk-block-card .stk-button{opacity:1 !important;transform:none !important;transition:none !important}.stk-3026035.stk-block-columns .stk-block-card::after{opacity:1 !important;background:rgba(0,0,0,0.28) !important}.stk-3026035.stk-block-columns .stk-block-card:hover img,.stk-3026035.stk-block-columns .stk-block-card:hover .stk-img-wrapper,.stk-3026035.stk-block-columns .stk-block-card:hover .stk-image-wrapper{filter:none !important;transform:none !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-3026035-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ca600df\" data-v=\"4\" data-block-id=\"ca600df\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ca600df-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ca600df-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-b90d8cf is-style-full\" data-v=\"2\" data-block-id=\"b90d8cf\"><style>.stk-b90d8cf {align-items:flex-start !important;display:flex !important;}.stk-b90d8cf .stk-block-card__image::after{background-color:var(--schwarz) !important;}<\/style><div class=\"stk--no-padding stk-container stk-b90d8cf-container stk-hover-parent\"><figure class=\"stk-block-card__image stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-7313\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-blau.png\" width=\"464\" height=\"464\" alt=\"Groups of four are working on a common project.\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-blau.png 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-blau-300x300.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-blau-150x150.png 150w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-blau-12x12.png 12w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-b90d8cf-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8ec67b0\" id=\"strong-strong-strong-komplexe-systemlandschaft-beherrschen-strong-strong-strong\" data-block-id=\"8ec67b0\"><style>.stk-8ec67b0 .stk-block-heading__text{color:var(--weiss) !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\"><strong><strong><strong>Mastering a complex system landscape<\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8d62bb7\" data-block-id=\"8d62bb7\"><style>.stk-8d62bb7 .stk-block-text__text{color:var(--weiss) !important;}<\/style><style class=\"stk-custom-css\">.stk-8d62bb7 .evia-hover-cards .evia-card{position:relative !important;overflow:hidden !important;min-height:520px !important;border-radius:10px !important;transition:transform 0.3s ease !important}.stk-8d62bb7 .evia-hover-cards .evia-card:hover{transform:translateY(-4px) !important}.stk-8d62bb7 .evia-hover-cards .evia-card::before{content:\"\" !important;position:absolute !important;inset:0 !important;background:linear-gradient( to top,rgba(0,0,0,0.65) 0%,rgba(0,0,0,0.2) 45%,rgba(0,0,0,0.05) 100% ) !important;opacity:0 !important;transition:opacity 0.3s ease !important;z-index:1 !important}.stk-8d62bb7 .evia-hover-cards .evia-card:hover::before{opacity:1 !important}.stk-8d62bb7 .evia-hover-cards .evia-card .stk-block-content,.stk-8d62bb7 .evia-hover-cards .evia-card .stk-container__content-wrapper{position:relative !important;z-index:2 !important}.stk-8d62bb7 .evia-hover-cards .evia-card p,.stk-8d62bb7 .evia-hover-cards .evia-card .evia-cta{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-8d62bb7 .evia-hover-cards .evia-card:hover p,.stk-8d62bb7 .evia-hover-cards .evia-card:hover .evia-cta{opacity:1 !important;transform:translateY(0) !important}<\/style><p class=\"stk-block-text__text has-text-color\">Integration and further development of numerous connected systems and services.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-75dbff6\" data-v=\"4\" data-block-id=\"75dbff6\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-75dbff6-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-75dbff6-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-412eed8 is-style-full\" data-v=\"2\" data-block-id=\"412eed8\"><style>.stk-412eed8 {align-items:flex-start !important;display:flex !important;}.stk-412eed8 .stk-block-card__image::after{background-color:var(--schwarz) !important;}<\/style><div class=\"stk--no-padding stk-container stk-412eed8-container stk-hover-parent\"><figure class=\"stk-block-card__image stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-7316\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble.png\" width=\"464\" height=\"464\" alt=\"A young man is sitting at a computer in an office, programming.\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble.png 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-300x300.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-150x150.png 150w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-12x12.png 12w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-412eed8-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b215751\" id=\"strong-strong-strong-strong-strong-hohe-datenvolumen-verarbeiten-strong-strong-strong-strong-strong\" data-block-id=\"b215751\"><style>.stk-b215751 .stk-block-heading__text{color:var(--weiss) !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\"><strong><strong><strong><strong><strong>Process large data volumes<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-ddd2cc0\" data-block-id=\"ddd2cc0\"><style>.stk-ddd2cc0 .stk-block-text__text{color:var(--weiss) !important;}<\/style><style class=\"stk-custom-css\">.stk-ddd2cc0 .evia-hover-cards .evia-card{position:relative !important;overflow:hidden !important;min-height:520px !important;border-radius:10px !important;transition:transform 0.3s ease !important}.stk-ddd2cc0 .evia-hover-cards .evia-card:hover{transform:translateY(-4px) !important}.stk-ddd2cc0 .evia-hover-cards .evia-card::before{content:\"\" !important;position:absolute !important;inset:0 !important;background:linear-gradient( to top,rgba(0,0,0,0.65) 0%,rgba(0,0,0,0.2) 45%,rgba(0,0,0,0.05) 100% ) !important;opacity:0 !important;transition:opacity 0.3s ease !important;z-index:1 !important}.stk-ddd2cc0 .evia-hover-cards .evia-card:hover::before{opacity:1 !important}.stk-ddd2cc0 .evia-hover-cards .evia-card .stk-block-content,.stk-ddd2cc0 .evia-hover-cards .evia-card .stk-container__content-wrapper{position:relative !important;z-index:2 !important}.stk-ddd2cc0 .evia-hover-cards .evia-card p,.stk-ddd2cc0 .evia-hover-cards .evia-card .evia-cta{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-ddd2cc0 .evia-hover-cards .evia-card:hover p,.stk-ddd2cc0 .evia-hover-cards .evia-card:hover .evia-cta{opacity:1 !important;transform:translateY(0) !important}<\/style><p class=\"stk-block-text__text has-text-color\">Managing large volumes of customer and transaction data across multiple channels.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a9a4bc5\" data-v=\"4\" data-block-id=\"a9a4bc5\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a9a4bc5-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a9a4bc5-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-a5a37dc is-style-full\" data-v=\"2\" data-block-id=\"a5a37dc\"><style>.stk-a5a37dc {align-items:flex-start !important;display:flex !important;}.stk-a5a37dc .stk-block-card__image::after{background-color:var(--schwarz) !important;}<\/style><div class=\"stk--no-padding stk-container stk-a5a37dc-container stk-hover-parent\"><figure class=\"stk-block-card__image stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-7314\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-gruen.png\" width=\"464\" height=\"464\" alt=\"A young man is sitting at a computer in an office, programming.\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-gruen.png 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-gruen-300x300.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-gruen-150x150.png 150w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-gruen-12x12.png 12w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-a5a37dc-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6d7d7a4\" id=\"strong-strong-strong-strong-strong-strong-strong-omnichannel-anforderungen-umsetzen-strong-strong-strong-strong-strong-strong-strong\" data-block-id=\"6d7d7a4\"><style>.stk-6d7d7a4 .stk-block-heading__text{color:var(--weiss) !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\"><strong><strong><strong><strong><strong><strong><strong>Implement Omnichannel Requirements<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7ca3e07\" data-block-id=\"7ca3e07\"><style>.stk-7ca3e07 .stk-block-text__text{color:var(--weiss) !important;}<\/style><style class=\"stk-custom-css\">.stk-7ca3e07 .evia-hover-cards .evia-card{position:relative !important;overflow:hidden !important;min-height:520px !important;border-radius:10px !important;transition:transform 0.3s ease !important}.stk-7ca3e07 .evia-hover-cards .evia-card:hover{transform:translateY(-4px) !important}.stk-7ca3e07 .evia-hover-cards .evia-card::before{content:\"\" !important;position:absolute !important;inset:0 !important;background:linear-gradient( to top,rgba(0,0,0,0.65) 0%,rgba(0,0,0,0.2) 45%,rgba(0,0,0,0.05) 100% ) !important;opacity:0 !important;transition:opacity 0.3s ease !important;z-index:1 !important}.stk-7ca3e07 .evia-hover-cards .evia-card:hover::before{opacity:1 !important}.stk-7ca3e07 .evia-hover-cards .evia-card .stk-block-content,.stk-7ca3e07 .evia-hover-cards .evia-card .stk-container__content-wrapper{position:relative !important;z-index:2 !important}.stk-7ca3e07 .evia-hover-cards .evia-card p,.stk-7ca3e07 .evia-hover-cards .evia-card .evia-cta{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-7ca3e07 .evia-hover-cards .evia-card:hover p,.stk-7ca3e07 .evia-hover-cards .evia-card:hover .evia-cta{opacity:1 !important;transform:translateY(0) !important}<\/style><p class=\"stk-block-text__text has-text-color\">Synchronizing online and offline data for a consistent customer experience.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-0734258\" data-block-id=\"0734258\"><style class=\"stk-custom-css\">.stk-0734258.stk-block-columns .stk-block-card{position:relative !important;overflow:hidden !important;border-radius:32px !important;min-height:320px !important;isolation:isolate !important;transition:transform 0.35s ease !important}.stk-0734258.stk-block-columns .stk-block-card:hover{transform:translateY(-4px) !important}.stk-0734258.stk-block-columns .stk-block-card .stk-container__content-wrapper,.stk-0734258.stk-block-columns .stk-block-card .stk-block-content{position:relative !important;z-index:5 !important}.stk-0734258.stk-block-columns .stk-block-card .stk-container__content-wrapper *{position:relative !important;z-index:6 !important}.stk-0734258.stk-block-columns .stk-block-card .stk-img-wrapper,.stk-0734258.stk-block-columns .stk-block-card .stk-image-wrapper,.stk-0734258.stk-block-columns .stk-block-card img{width:100% !important;height:100% !important;object-fit:cover !important;transition:transform 0.45s ease,filter 0.45s ease !important}.stk-0734258.stk-block-columns .stk-block-card:hover .stk-img-wrapper,.stk-0734258.stk-block-columns .stk-block-card:hover .stk-image-wrapper,.stk-0734258.stk-block-columns .stk-block-card:hover img{filter:blur(6px) !important;transform:scale(1.05) !important}.stk-0734258.stk-block-columns .stk-block-card::after{content:\"\" !important;position:absolute !important;inset:0 !important;background:rgba(0,0,0,0.22) !important;opacity:0 !important;transition:opacity 0.35s ease !important;z-index:2 !important;pointer-events:none !important}.stk-0734258.stk-block-columns .stk-block-card:hover::after{opacity:1 !important}.stk-0734258.stk-block-columns .stk-block-card .stk-block-text,.stk-0734258.stk-block-columns .stk-block-card p,.stk-0734258.stk-block-columns .stk-block-card .stk-button{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-0734258.stk-block-columns .stk-block-card:hover .stk-block-text,.stk-0734258.stk-block-columns .stk-block-card:hover p,.stk-0734258.stk-block-columns .stk-block-card:hover .stk-button{opacity:1 !important;transform:translateY(0) !important}.stk-0734258.stk-block-columns .stk-block-card:hover p{transition-delay:0.05s !important}.stk-0734258.stk-block-columns .stk-block-card:hover .stk-button{transition-delay:0.1s !important}.stk-0734258.stk-block-columns .stk-column{display:flex !important}.stk-0734258.stk-block-columns .stk-block-card{width:100% !important}@media (max-width:767px){.stk-0734258.stk-block-columns .stk-block-card{min-height:320px !important;transform:none !important}.stk-0734258.stk-block-columns .stk-block-card .stk-block-text,.stk-0734258.stk-block-columns .stk-block-card p,.stk-0734258.stk-block-columns .stk-block-card .stk-button{opacity:1 !important;transform:none !important;transition:none !important}.stk-0734258.stk-block-columns .stk-block-card::after{opacity:1 !important;background:rgba(0,0,0,0.28) !important}.stk-0734258.stk-block-columns .stk-block-card:hover img,.stk-0734258.stk-block-columns .stk-block-card:hover .stk-img-wrapper,.stk-0734258.stk-block-columns .stk-block-card:hover .stk-image-wrapper{filter:none !important;transform:none !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-0734258-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c1ebd05\" data-v=\"4\" data-block-id=\"c1ebd05\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c1ebd05-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c1ebd05-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-2a31c4b is-style-full\" data-v=\"2\" data-block-id=\"2a31c4b\"><style>.stk-2a31c4b {align-items:flex-start !important;display:flex !important;}.stk-2a31c4b .stk-block-card__image::after{background-color:var(--schwarz) !important;}<\/style><div class=\"stk--no-padding stk-container stk-2a31c4b-container stk-hover-parent\"><figure class=\"stk-block-card__image stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-7316\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble.png\" width=\"464\" height=\"464\" alt=\"Groups of four are working on a common project.\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble.png 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-300x300.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-150x150.png 150w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-12x12.png 12w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-2a31c4b-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0e7207f\" id=\"strong-strong-strong-strong-strong-strong-internationale-systeme-harmonisieren-strong-strong-strong-strong-strong-strong\" data-block-id=\"0e7207f\"><style>.stk-0e7207f .stk-block-heading__text{color:var(--weiss) !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\"><strong><strong><strong><strong><strong><strong>Harmonize international systems<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-2d30f45\" data-block-id=\"2d30f45\"><style>.stk-2d30f45 .stk-block-text__text{color:var(--weiss) !important;}<\/style><style class=\"stk-custom-css\">.stk-2d30f45 .evia-hover-cards .evia-card{position:relative !important;overflow:hidden !important;min-height:520px !important;border-radius:10px !important;transition:transform 0.3s ease !important}.stk-2d30f45 .evia-hover-cards .evia-card:hover{transform:translateY(-4px) !important}.stk-2d30f45 .evia-hover-cards .evia-card::before{content:\"\" !important;position:absolute !important;inset:0 !important;background:linear-gradient( to top,rgba(0,0,0,0.65) 0%,rgba(0,0,0,0.2) 45%,rgba(0,0,0,0.05) 100% ) !important;opacity:0 !important;transition:opacity 0.3s ease !important;z-index:1 !important}.stk-2d30f45 .evia-hover-cards .evia-card:hover::before{opacity:1 !important}.stk-2d30f45 .evia-hover-cards .evia-card .stk-block-content,.stk-2d30f45 .evia-hover-cards .evia-card .stk-container__content-wrapper{position:relative !important;z-index:2 !important}.stk-2d30f45 .evia-hover-cards .evia-card p,.stk-2d30f45 .evia-hover-cards .evia-card .evia-cta{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-2d30f45 .evia-hover-cards .evia-card:hover p,.stk-2d30f45 .evia-hover-cards .evia-card:hover .evia-cta{opacity:1 !important;transform:translateY(0) !important}<\/style><p class=\"stk-block-text__text has-text-color\">Integration and migration of data from different countries and markets.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-60b69dd\" data-v=\"4\" data-block-id=\"60b69dd\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-60b69dd-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-60b69dd-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-b2d8c6c is-style-full\" data-v=\"2\" data-block-id=\"b2d8c6c\"><style>.stk-b2d8c6c {align-items:flex-start !important;display:flex !important;}.stk-b2d8c6c .stk-block-card__image::after{background-color:var(--schwarz) !important;}<\/style><div class=\"stk--no-padding stk-container stk-b2d8c6c-container stk-hover-parent\"><figure class=\"stk-block-card__image stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-7315\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-rot.png\" width=\"464\" height=\"464\" alt=\"A young man is sitting at a computer in an office, programming.\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-rot.png 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-rot-300x300.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-rot-150x150.png 150w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-rot-12x12.png 12w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-b2d8c6c-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6565529\" id=\"strong-strong-strong-strong-strong-strong-strong-stabile-performance-sicherstellen-strong-strong-strong-strong-strong-strong-strong\" data-block-id=\"6565529\"><style>.stk-6565529 .stk-block-heading__text{color:var(--weiss) !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\"><strong><strong><strong><strong><strong><strong><strong>Ensure stable performance<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3e8e047\" data-block-id=\"3e8e047\"><style>.stk-3e8e047 .stk-block-text__text{color:var(--weiss) !important;}<\/style><style class=\"stk-custom-css\">.stk-3e8e047 .evia-hover-cards .evia-card{position:relative !important;overflow:hidden !important;min-height:520px !important;border-radius:10px !important;transition:transform 0.3s ease !important}.stk-3e8e047 .evia-hover-cards .evia-card:hover{transform:translateY(-4px) !important}.stk-3e8e047 .evia-hover-cards .evia-card::before{content:\"\" !important;position:absolute !important;inset:0 !important;background:linear-gradient( to top,rgba(0,0,0,0.65) 0%,rgba(0,0,0,0.2) 45%,rgba(0,0,0,0.05) 100% ) !important;opacity:0 !important;transition:opacity 0.3s ease !important;z-index:1 !important}.stk-3e8e047 .evia-hover-cards .evia-card:hover::before{opacity:1 !important}.stk-3e8e047 .evia-hover-cards .evia-card .stk-block-content,.stk-3e8e047 .evia-hover-cards .evia-card .stk-container__content-wrapper{position:relative !important;z-index:2 !important}.stk-3e8e047 .evia-hover-cards .evia-card p,.stk-3e8e047 .evia-hover-cards .evia-card .evia-cta{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-3e8e047 .evia-hover-cards .evia-card:hover p,.stk-3e8e047 .evia-hover-cards .evia-card:hover .evia-cta{opacity:1 !important;transform:translateY(0) !important}<\/style><p class=\"stk-block-text__text has-text-color\">Ensuring a high-performing platform despite growing requirements.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-fe2c693\" data-v=\"4\" data-block-id=\"fe2c693\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-fe2c693-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-fe2c693-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-c45ec96 is-style-full\" data-v=\"2\" data-block-id=\"c45ec96\"><style>.stk-c45ec96 {align-items:flex-start !important;display:flex !important;}.stk-c45ec96 .stk-block-card__image::after{background-color:var(--schwarz) !important;}<\/style><div class=\"stk--no-padding stk-container stk-c45ec96-container stk-hover-parent\"><figure class=\"stk-block-card__image stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-7316\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble.png\" width=\"464\" height=\"464\" alt=\"A young man is sitting at a computer in an office, programming.\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble.png 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-300x300.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-150x150.png 150w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/04\/bubble-12x12.png 12w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-c45ec96-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-873c9d3\" id=\"strong-strong-strong-strong-strong-strong-strong-strong-kontinuierliche-weiterentwicklung-ermoglichen-strong-strong-strong-strong-strong-strong-strong-strong\" data-block-id=\"873c9d3\"><style>.stk-873c9d3 .stk-block-heading__text{color:var(--weiss) !important;}<\/style><h3 class=\"stk-block-heading__text has-text-color\"><strong><strong><strong><strong><strong><strong><strong><strong>Enable continuous development<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-1e46015\" data-block-id=\"1e46015\"><style>.stk-1e46015 .stk-block-text__text{color:var(--weiss) !important;}<\/style><style class=\"stk-custom-css\">.stk-1e46015 .evia-hover-cards .evia-card{position:relative !important;overflow:hidden !important;min-height:520px !important;border-radius:10px !important;transition:transform 0.3s ease !important}.stk-1e46015 .evia-hover-cards .evia-card:hover{transform:translateY(-4px) !important}.stk-1e46015 .evia-hover-cards .evia-card::before{content:\"\" !important;position:absolute !important;inset:0 !important;background:linear-gradient( to top,rgba(0,0,0,0.65) 0%,rgba(0,0,0,0.2) 45%,rgba(0,0,0,0.05) 100% ) !important;opacity:0 !important;transition:opacity 0.3s ease !important;z-index:1 !important}.stk-1e46015 .evia-hover-cards .evia-card:hover::before{opacity:1 !important}.stk-1e46015 .evia-hover-cards .evia-card .stk-block-content,.stk-1e46015 .evia-hover-cards .evia-card .stk-container__content-wrapper{position:relative !important;z-index:2 !important}.stk-1e46015 .evia-hover-cards .evia-card p,.stk-1e46015 .evia-hover-cards .evia-card .evia-cta{opacity:0 !important;transform:translateY(16px) !important;transition:opacity 0.3s ease,transform 0.3s ease !important}.stk-1e46015 .evia-hover-cards .evia-card:hover p,.stk-1e46015 .evia-hover-cards .evia-card:hover .evia-cta{opacity:1 !important;transform:translateY(0) !important}<\/style><p class=\"stk-block-text__text has-text-color\">Parallel operation of operations, development, and migration without interruptions.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-c299a95\" data-block-id=\"c299a95\"><style>.stk-c299a95 {height:150px !important;}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-78a9158\" data-block-id=\"78a9158\"><style>@media screen and (max-width: 767px){.stk-78a9158-column{--stk-columns-spacing:12px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-78a9158-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-68c8c5e\" data-v=\"4\" data-block-id=\"68c8c5e\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-68c8c5e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-68c8c5e-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-334060e\" id=\"losung\" data-block-id=\"334060e\"><h2 class=\"stk-block-heading__text\">Solution<\/h2><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-dc9a80f\" data-block-id=\"dc9a80f\"><style>.stk-dc9a80f-column{--stk-column-gap:20px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-dc9a80f-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9c5810c\" data-v=\"4\" data-block-id=\"9c5810c\"><style>@media screen and (min-width: 768px){.stk-9c5810c {flex:var(--stk-flex-grow, 1) 1 calc(60% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}@media screen and (min-width: 768px) and (max-width: 1023px){.stk-9c5810c {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9c5810c-container stk--no-background stk--no-padding\"><div class=\"has-text-align-left stk-block-content stk-inner-blocks stk-9c5810c-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-09db7c7\" data-block-id=\"09db7c7\"><style>.stk-09db7c7 .stk-img-wrapper{width:100% !important;height:464px !important;}.stk-09db7c7 .stk-img-wrapper img{border-radius:40px !important;object-position:42% 44% !important;}@media screen and (max-width: 767px){.stk-09db7c7 .stk-img-wrapper{aspect-ratio:1\/1 !important;width:100% !important;height:100% !important;}}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-8813\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/06\/crm-douglas-loesung-referenz-ai-label.png\" width=\"1537\" height=\"1023\" alt=\"People stand in thick winter clothing in a queue in front of a building.\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/06\/crm-douglas-loesung-referenz-ai-label.png 1537w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/06\/crm-douglas-loesung-referenz-ai-label-300x200.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/06\/crm-douglas-loesung-referenz-ai-label-1024x682.png 1024w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/06\/crm-douglas-loesung-referenz-ai-label-768x511.png 768w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/06\/crm-douglas-loesung-referenz-ai-label-18x12.png 18w\" sizes=\"auto, (max-width: 1537px) 100vw, 1537px\" \/><\/span><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-bc90f68\" data-v=\"4\" data-block-id=\"bc90f68\"><style>.stk-bc90f68 {align-self:center !important;}@media screen and (min-width: 768px){.stk-bc90f68 {flex:var(--stk-flex-grow, 1) 1 calc(40% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}@media screen and (min-width: 768px) and (max-width: 1023px){.stk-bc90f68 {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-bc90f68-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-bc90f68-inner-blocks\">\n<div class=\"wp-block-stackable-icon-list stk-block-icon-list has-text-align-left stk-block stk-c552671\" data-block-id=\"c552671\"><style>.stk-c552671 {--stk-icon-list-row-gap:18px !important;--stk-icon-list-marker-color:var(--schwarz) !important;--stk-icon-list-icon-size:15px !important;}.stk-c552671 .stk-block-icon-list-item__content{align-items:baseline !important;margin-inline:0 auto !important;}.stk-c552671 .stk-block-icon-list__group{margin-inline:0 auto !important;}.stk-c552671 .wp-block-stackable-icon-list-item:not(:nth-last-child(-n + 1))::after{border-width:5px !important;}<\/style><svg style=\"display:none\"><defs><g id=\"stk-icon-list__icon-svg-def-c552671\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 190 190\"><polygon points=\"173.8,28.4 60.4,141.8 15.7,97.2 5.1,107.8 60.4,163 184.4,39 173.8,28.4\"\/><\/svg><\/g><\/defs><\/svg><ul class=\"stk-block-icon-list__ul stk-block-icon-list--column\">\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-8dbf514\" data-block-id=\"8dbf514\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Further development of a cloud-based CRM platform on microservice architecture <\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-56fb970\" data-block-id=\"56fb970\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Implementation and operation of individual services (e.g., History, Ingenico services) <\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-fe25c0e\" data-block-id=\"fe25c0e\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Integration and Synchronization of Customer Data Between CRM and External Systems <\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-f8d49b4\" data-block-id=\"f8d49b4\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Performing data migrations of international markets into the platform <\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-8b54cee\" data-block-id=\"8b54cee\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Replacement of existing systems (e.g., voucher and coupon systems) <\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-c07b4e5\" data-block-id=\"c07b4e5\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"\/><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Ensuring operation, performance, and incident management<\/span><\/div><\/li>\n<\/ul><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-8b5df02\" data-block-id=\"8b5df02\"><style>.stk-8b5df02 {height:150px !important;}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-0fcba0d\" data-block-id=\"0fcba0d\"><style>@media screen and (max-width: 1023px){.stk-0fcba0d {--stk-col-order-1:2 !important;--stk-col-order-2:1 !important;}}@media screen and (max-width: 767px){.stk-0fcba0d {--stk-col-order-1:2 !important;--stk-col-order-2:1 !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-0fcba0d-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4813d4d\" data-v=\"4\" data-block-id=\"4813d4d\"><style>@media screen and (min-width: 768px) and (max-width: 1023px){.stk-4813d4d {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4813d4d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4813d4d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6eb741e\" id=\"was-unser-experte-sagt\" data-block-id=\"6eb741e\"><h2 class=\"stk-block-heading__text\">What our expert says<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-36a72dd\" id=\"was-unser-experte-sagt\" data-block-id=\"36a72dd\"><h3 class=\"stk-block-heading__text\">Michael Spahr<br>Team Lead Retail<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-675f3b1\" id=\"was-unser-experte-sagt\" data-block-id=\"675f3b1\"><p class=\"stk-block-text__text\">\u201eWhen integrating, migrating, or extending CRM modules, involving all teams early and communicating clearly in microservice architectures lays the foundation for smooth operations and true collaborative project success.\u201c<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-260674e\" data-v=\"4\" data-block-id=\"260674e\"><style>@media screen and (min-width: 768px) and (max-width: 1023px){.stk-260674e {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-260674e-container stk--no-background stk--no-padding\"><div class=\"has-text-align-right stk-block-content stk-inner-blocks stk-260674e-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-2aa039d\" data-block-id=\"2aa039d\"><style>.stk-2aa039d .stk-img-wrapper{width:464px !important;height:464px !important;}.stk-2aa039d .stk-img-wrapper img{border-radius:40px !important;object-position:52% 22% !important;}@media screen and (max-width: 767px){.stk-2aa039d .stk-img-wrapper{aspect-ratio:1\/1 !important;width:100% !important;height:100% !important;}}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-5300\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2025\/06\/Michael_Spahr.webp\" width=\"464\" height=\"464\" alt=\"Header image overlay\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2025\/06\/Michael_Spahr.webp 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2025\/06\/Michael_Spahr-300x300.webp 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2025\/06\/Michael_Spahr-150x150.webp 150w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/span><\/figure><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-b011f36\" data-block-id=\"b011f36\"><style>.stk-b011f36 {height:150px !important;}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-07de53d\" data-block-id=\"07de53d\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-07de53d-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b99a08d\" data-v=\"4\" data-block-id=\"b99a08d\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b99a08d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b99a08d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0c313fa\" id=\"weitere-stories\" data-block-id=\"0c313fa\"><h2 class=\"stk-block-heading__text\">More stories<\/h2><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-db05826\" data-block-id=\"db05826\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-db05826-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-2eabd50\" data-v=\"4\" data-block-id=\"2eabd50\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-2eabd50-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-2eabd50-inner-blocks\">\n<div class=\"wp-block-stackable-posts stk-block-posts stk--has-container stk-block stk-cf559af stk-animate is-style-portfolio\" data-v=\"2\" data-block-id=\"cf559af\" data-stk-anim-translatey-in=\"100\"><style>.stk-cf559af {--stk-columns:3 !important;}.stk-cf559af-container{background-color:#000000 !important;border-top-left-radius:40px !important;border-top-right-radius:40px !important;border-bottom-right-radius:40px !important;border-bottom-left-radius:40px !important;overflow:hidden !important;min-height:500px !important;align-items:flex-end !important;padding-top:40px !important;padding-right:10px !important;padding-left:10px !important;display:flex !important;}.stk-cf559af-container:before{background-color:#000000 !important;}.stk-cf559af .stk-img-wrapper{width:100% !important;}.stk-cf559af-container:hover .stk-img-wrapper img{filter:brightness(0.8) !important;}.stk-cf559af .stk-img-wrapper::after{background-color:#0f0e17 !important;}.stk-cf559af .stk-block-posts__title a{color:#FFFFFF !important;}.stk-cf559af .stk-block-posts__category, .stk-cf559af .stk-block-posts__category a{color:#FFFFFF !important;}.stk-cf559af .stk-block-posts__excerpt p{color:#FFFFFF !important;}.stk-cf559af .stk-block-posts__meta{color:#2091e1 !important;}.stk-cf559af .stk-block-posts__readmore{color:#FFFFFF !important;}@media screen and (max-width: 767px){.stk-cf559af {--stk-columns:1 !important;}.stk-cf559af-container{min-height:300px !important;}}<\/style><style class=\"stk-custom-css\">.stk-cf559af.stk-block-posts .stk-block-posts__item{position:relative !important;overflow:hidden !important;border-radius:40px !important;transition:transform 0.3s ease !important}.stk-cf559af.stk-block-posts .stk-block-posts__item:hover{transform:translateY(-6px) !important}.stk-cf559af.stk-block-posts .stk-block-posts__item::before{content:\"\" !important;position:absolute !important;inset:0 !important;background:linear-gradient( to top,rgba(0,0,0,0.4) 0%,rgba(0,0,0,0.1) 50%,rgba(0,0,0,0.01) 100% ) !important;opacity:0 !important;transition:opacity 0.3s ease !important;z-index:1 !important}.stk-cf559af.stk-block-posts .stk-block-posts__item:hover::before{opacity:0.5 !important}.stk-cf559af.stk-block-posts .stk-block-posts__item .stk-post-content{position:relative !important;z-index:2 !important}\/*<\/style><div class=\"stk-inner-blocks stk-content-align stk-cf559af-column\"><div class=\"stk-block-posts__items\"><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-cf559af-container stk-hover-parent\"><article class=\"stk-container-padding\"><a class=\"stk-img-wrapper-link\" href=\"https:\/\/www.evia.de\/en\/ki-gestuetzte-warenflussoptimierung\/\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><figure class=\"stk-img-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"1704\" height=\"923\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-supply-chain-vmt.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-supply-chain-vmt.png 1704w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-supply-chain-vmt-300x163.png 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-supply-chain-vmt-1024x555.png 1024w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-supply-chain-vmt-768x416.png 768w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-supply-chain-vmt-1536x832.png 1536w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-supply-chain-vmt-18x10.png 18w\" sizes=\"auto, (max-width: 1704px) 100vw, 1704px\" \/><\/figure><h3 class=\"stk-block-posts__title has-text-color has-white-color\"><a href='https:\/\/www.evia.de\/en\/ki-gestuetzte-warenflussoptimierung\/'>AI-powered supply chain optimization for modern logistics processes<\/a><\/h3><a class=\"stk-block-posts__readmore has-text-color has-white-color\" href=\"https:\/\/www.evia.de\/en\/ki-gestuetzte-warenflussoptimierung\/\">Read more<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-cf559af-container stk-hover-parent\"><article class=\"stk-container-padding\"><a class=\"stk-img-wrapper-link\" href=\"https:\/\/www.evia.de\/en\/globale-markenplattform-mercedes\/\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><figure class=\"stk-img-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"1512\" height=\"982\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-emb-automotive.webp\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-emb-automotive.webp 1512w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-emb-automotive-300x195.webp 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-emb-automotive-1024x665.webp 1024w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-emb-automotive-768x499.webp 768w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/referenz-emb-automotive-18x12.webp 18w\" sizes=\"auto, (max-width: 1512px) 100vw, 1512px\" \/><\/figure><h3 class=\"stk-block-posts__title has-text-color has-white-color\"><a href='https:\/\/www.evia.de\/en\/globale-markenplattform-mercedes\/'>Global Brand Platform at Mercedes-Benz<\/a><\/h3><a class=\"stk-block-posts__readmore has-text-color has-white-color\" href=\"https:\/\/www.evia.de\/en\/globale-markenplattform-mercedes\/\">Read more<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-cf559af-container stk-hover-parent\"><article class=\"stk-container-padding\"><a class=\"stk-img-wrapper-link\" href=\"https:\/\/www.evia.de\/en\/ki-intelligente-dokumentenverwaltung\/\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><figure class=\"stk-img-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"1512\" height=\"982\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/dokuemnten-verwaltung-ki-referenz.webp\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/dokuemnten-verwaltung-ki-referenz.webp 1512w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/dokuemnten-verwaltung-ki-referenz-300x195.webp 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/dokuemnten-verwaltung-ki-referenz-1024x665.webp 1024w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/dokuemnten-verwaltung-ki-referenz-768x499.webp 768w, https:\/\/www.evia.de\/wp-content\/uploads\/2026\/05\/dokuemnten-verwaltung-ki-referenz-18x12.webp 18w\" sizes=\"auto, (max-width: 1512px) 100vw, 1512px\" \/><\/figure><h3 class=\"stk-block-posts__title has-text-color has-white-color\"><a href='https:\/\/www.evia.de\/en\/ki-intelligente-dokumentenverwaltung\/'>AI-powered Document Management for the Supply Chain<\/a><\/h3><a class=\"stk-block-posts__readmore has-text-color has-white-color\" href=\"https:\/\/www.evia.de\/en\/ki-intelligente-dokumentenverwaltung\/\">Read more<\/a><\/article><\/div><\/div><\/div><div class=\"stk-inner-blocks\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-a342927\" data-block-id=\"a342927\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-1a960c0\" data-block-id=\"1a960c0\"><style>.stk-1a960c0 .stk-button{background:var(--weiss) !important;border-top-left-radius:10px !important;border-top-right-radius:10px !important;border-bottom-right-radius:10px !important;border-bottom-left-radius:10px !important;}.stk-1a960c0 .stk-button:hover:after{background:var(--schwarz) !important;opacity:1 !important;}.stk-1a960c0 .stk-button:before{border-style:solid !important;border-color:var(--schwarz) !important;}.stk-1a960c0 .stk-button .stk--inner-svg svg:last-child, .stk-1a960c0 .stk-button .stk--inner-svg svg:last-child :is(g, path, rect, polygon, ellipse){fill:var(--weiss) !important;}.stk-1a960c0 .stk-button__inner-text{color:var(--schwarz) !important;text-transform:uppercase !important;}.stk-1a960c0 .stk-button:hover .stk-button__inner-text{color:var(--weiss) !important;}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/www.evia.de\/en\/insights\/\"><span class=\"has-text-color stk-button__inner-text\">More Success Stories<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-69223cc\" data-block-id=\"69223cc\"><style>.stk-69223cc {height:150px !important;}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-516d16f\" data-block-id=\"516d16f\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-516d16f-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-50c46fb\" data-v=\"4\" data-block-id=\"50c46fb\"><style>@media screen and (min-width: 768px) and (max-width: 1023px){.stk-50c46fb {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-50c46fb-container stk--no-background stk--no-padding\"><div class=\"has-text-align-left stk-block-content stk-inner-blocks stk-50c46fb-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-3a96ce9\" data-block-id=\"3a96ce9\"><style>.stk-3a96ce9 .stk-img-wrapper{width:464px !important;height:464px !important;}.stk-3a96ce9 .stk-img-wrapper img{border-radius:40px !important;}@media screen and (max-width: 767px){.stk-3a96ce9 .stk-img-wrapper{aspect-ratio:1\/1 !important;width:100% !important;height:100% !important;}}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-2911\" src=\"https:\/\/www.evia.de\/wp-content\/uploads\/2024\/12\/guido-mastrolorito.webp\" width=\"464\" height=\"464\" alt=\"Portrait of Guido Mastrolorito\" srcset=\"https:\/\/www.evia.de\/wp-content\/uploads\/2024\/12\/guido-mastrolorito.webp 464w, https:\/\/www.evia.de\/wp-content\/uploads\/2024\/12\/guido-mastrolorito-300x300.webp 300w, https:\/\/www.evia.de\/wp-content\/uploads\/2024\/12\/guido-mastrolorito-150x150.webp 150w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/span><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-acc6f52\" data-v=\"4\" data-block-id=\"acc6f52\"><style>@media screen and (min-width: 768px) and (max-width: 1023px){.stk-acc6f52 {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-acc6f52-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-acc6f52-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9888b13\" id=\"optimierung-der-it-geplant-jetzt-kontakt-aufnehmen\" data-block-id=\"9888b13\"><h2 class=\"stk-block-heading__text\">Thinking about optimizing your IT? Contact us now!<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0f37b8c\" id=\"guido-mastrolorito-br-head-of-banking-insurance-retail\" data-block-id=\"0f37b8c\"><h3 class=\"stk-block-heading__text\">Guido Mastrolorito<br>Head of Banking, Insurance, Retail<\/h3><\/div>\n\n\n<!-- HTML Forms v1.6.5 - https:\/\/wordpress.org\/plugins\/html-forms\/ -->\n<form method=\"post\"  class=\"hf-form hf-form-8057\" data-id=\"8057\" data-title=\"Referenz: Douglas CRM\" data-slug=\"referenz-douglas-crm\" data-message-success=\"Vielen Dank! Wir werden uns in K\u00fcrze melden.\" data-message-invalid-email=\"Entschuldige, aber die E-Mail Adresse scheint ung\u00fcltig zu sein.\" data-message-required-field-missing=\"Bitte f\u00fclle die erforderlichen Felder aus.\" data-message-error=\"Hoppla. Ein Fehler ist aufgetreten.\" data-message-recaptcha-failed=\"reCAPTCHA verification failed. Please try again.\" data-message-recaptcha-low-score=\"Your submission appears to be spam. Please try again.\" action=\"\"><input type=\"hidden\" name=\"_hf_form_id\" value=\"8057\" \/><div style=\"display: none;\"><input type=\"text\" name=\"_hf_h8057\" value=\"\" \/><\/div><div class=\"hf-fields-wrap\"><p>\r\n    <input type=\"text\" name=\"lastname\" placeholder=\"Last name (required)\" required \/>\r\n\r\n    <input type=\"text\" name=\"firstname\" placeholder=\"First name (required)\" required \/>\r\n\r\n    <input type=\"email\" name=\"email\" placeholder=\"Email (required)\" required \/>\r\n  \r\n   \t<input type=\"text\" name=\"company\" placeholder=\"Company (optional)\" \/>\r\n  \r\n    <textarea name=\"message\" placeholder=\"Message (required)\" required><\/textarea>\r\n \t\r\n  \t<input type=\"hidden\" name=\"page_owner\" value=\"Guido Mastrolorito\" \/>\r\n  \r\n    <input type=\"checkbox\" name=\"consent\" required \/>\r\n    <label>I agree that my details from the contact form will be collected and processed to answer my request. The data will be deleted after your request has been processed. <br \/><br \/>\r\n    Note: You can withdraw your consent at any time in the future by emailing <a href=\"mailto:datenschutz@evia.de\">datenschutz@evia.de<\/a> revoked.<br \/><br \/>\r\n    privacy policy <a href=\"\/en\/datenschutz\/\" target=\"_blank\">Privacy Policy<\/a>.\r\n    <\/label>\r\n<\/p>\r\n<p>\r\n    <input type=\"submit\" value=\"SEND\" \/>\r\n<\/p>\r\n<noscript>Please enable JavaScript for this form to work.<\/noscript><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><!-- \/ HTML Forms -->\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Omnichannel CRM f\u00fcr personalisierte Kundenerlebnisse bei Douglas Eine Plattform, die Online, Filiale und Marketing verbindet. Ausgangssituation Ob im Store, im Online-Shop oder in der App: Kunden erwarten ein nahtloses Erlebnis. Bei der Parf\u00fcmerie Douglas bildet das globale CRM-System das R\u00fcckgrat f\u00fcr Kundeninteraktionen, Loyalty-Programme und Marketingkampagnen. Online-Shop, Filialen und weitere Systeme greifen auf eine gemeinsame Datenbasis &#8230; <a title=\"Omnichannel CRM for personalized customer experiences at Douglas\" class=\"read-more\" href=\"https:\/\/www.evia.de\/en\/omnichannel-crm-personalisierte-kundenerlebnisse\/\" aria-label=\"Read more about Omnichannel CRM f\u00fcr personalisierte Kundenerlebnisse bei Douglas\">Read more<\/a><\/p>","protected":false},"author":4,"featured_media":7462,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1],"tags":[64,70,66,62],"class_list":["post-7451","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-story","tag-architektur-engineering","tag-data","tag-projektmanagement-2","tag-retail"],"_links":{"self":[{"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/posts\/7451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/comments?post=7451"}],"version-history":[{"count":21,"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/posts\/7451\/revisions"}],"predecessor-version":[{"id":8818,"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/posts\/7451\/revisions\/8818"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/media\/7462"}],"wp:attachment":[{"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/media?parent=7451"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/categories?post=7451"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.evia.de\/en\/wp-json\/wp\/v2\/tags?post=7451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}