IT operations that work in healthcare
Stable, secure, and compliant IT for medical operations.
We provide comprehensive IT support for healthcare environments, focusing on availability, security, and regulatory compliance. Through clear structures, defined monitoring, and a specialized support team, we ensure stable IT operations that reliably assist practices, medical centers, and healthcare facilities in their daily work.
All services are designed to reduce administrative burdens and provide digital workflows that are secure, fast, and interference-free.
Our Services at a Glance
Core services for secure, stable, and compliant practice IT.
#datensicherheit
Backup
We ensure GDPR-compliant data backups in certified data centers and automatically monitor daily backup routines. This means an up-to-date, consistent copy of critical practice data is always available – protected from loss, manipulation, or technical failures. The backup strategy is continuously reviewed and adapted to new requirements.
#service quality
Direct support without detours
We offer clearly defined service hours, rapid response times, and a technical contact person who understands medical IT. Disruptions are prioritized, systematically analyzed, and reliably resolved – without transfers, long waiting times, or unclear responsibilities. This keeps practice operations stable and predictable.
#telematics
Telematics Infrastructure in Focus
We accompany operation, updates, and maintenance of the telematics infrastructure, including KIM, ePA, and e-prescription. Malfunctions are actively monitored, analyzed, and resolved. This specialized TI support ensures medical applications run reliably and in compliance with legal requirements.
#compliance
Legally compliant archiving for medical communication
We provide audit-proof archiving that complies with legal requirements while enabling high availability. Emails remain traceable, tamper-proof, and accessible at any time – regardless of the end device or mailbox size.
#cybersecurity
Security architecture for medical IT
We protect workplace systems with antivirus, firewall, endpoint monitoring, and threat detection. Security events are continuously evaluated, and technical risks are reduced early on. This ensures the entire practice operation is better protected against cyberattacks.
#practice software
Current practice software, reliably maintained
We perform regular updates of the practice management system and monitor all relevant processes. This keeps functions, interfaces, and IT connections up-to-date and stable – an important building block for continuously functioning practice operations.
Benefits of Managed Services
More stability, less effort – especially for healthcare facilities.
Hotline
Availability
TeamService
Unlike individual IT contacts, a specialized team is available to detect and resolve outages faster. Fixed service times, defined response channels, and documented processes result in significantly more stable IT operations.
Single Point of Contact
structured escalation
All technical topics converge at a central point of contact. This efficiently coordinates communication with manufacturers, PVS providers, or other partners. The effort required for coordination is significantly reduced.
Kim
Electronic Permit Application
e-prescription
TI Monitoring
Our expertise in Artificial Intelligence (AI) enables us to actively shape digital transformation. Whether identifying AI applications or implementing existing ideas, the process covers the entire chain. From initial analysis and modeling to implementation and MLOps, AI solutions are successfully realized and integrated into existing systems.
Interfaces
Manufacturer Contacts
System integration
Through established partnerships with practice management and radiology solution providers, sources of error are identified more quickly and interface issues are resolved efficiently. Downtime is minimized.
Monitoring
Prevention
Automated maintenance
Through continuous monitoring, regular updates, and structured prevention checks, technical risks are identified early on. This ensures stable and predictable IT operations – even with increasing legal requirements.
Managed Service - Price Overview
Transparent packages for practices, medical centers, and healthcare facilities.
Basic Package
Foundation for stable practice operations.
Client: €14.90 / month
Server: €49.90 / month
Professional Packaget
Comprehensive service for maximum security and relief.
Client: €29.90 / month
Server: €79.90 / month
Add-on modules
Bookable as an addition to the Basic package (included in Professional).
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