Managed Service: Accessibility Monitoring

Continuous monitoring and improvement of digital accessibility – automated, intuitive, and inclusive.

24/7 Accessibility Monitoring for Digital Accessibility

Continuous testing, clear reports, and a genuine user perspective for sustainable accessibility

With our managed service, we ensure that digital offerings are stably accessible – for all users, at all times.

What is Accessibility Monitoring with Accessibility Cloud?

Accessibility monitoring with Accessibility Cloud means that digital offerings—websites and linked documents—are periodically and automatically checked for accessibility issues. The tool performs automatic scans, monitors developments over time, detects new and resolved errors, and provides clear, prioritized error messages. Criteria such as page URLs, documents, user authentication (pages behind login), as well as filters and exclusions (e.g., specific content, HTML selectors, iframes) can be precisely controlled. In addition to automatic tests, Accessibility Cloud also offers manual or „intelligently guided“ tests, enables the generation of accessibility statements, and supports multiple compliance goals such as WCAG, EN 301 549, and BITV.

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What monitoring is good for and how Accessibility Cloud supports it

Monitoring ensures that the current state of accessibility is constantly being tracked. For example, by showing error changes over time, notifying about new issues, and comparing scans at different points in time. This makes it clear whether and how quickly improvements are being implemented. Accessibility Cloud complements this with suggested solutions—partly automated by AI („ACAI“)—and learning materials, so that even less experienced individuals can understand what a fix might look like. Additionally, the tool offers quality checks (e.g., broken links, incorrect MIME types, etc.) and role and permission management, enabling different teams (e.g., developers, content managers) to collaborate efficiently.

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Tool Focus: Accessibility Cloud

Automated and standards-compliant

The tool combines Automated scans with manual checks According to WCAG, EN 301 549, BITV, etc. It identifies accessibility errors in linked documents and PDFs, outlines error types, affected user groups, and specific solutions. 24/7 monitoring from websites and documents. Errors are monitored – in case of problems, email notifications are sent immediately. For the Compliance Management supports multiple standards (WCAG 2.1/2.2, EN 301 549, EAA, BITV, RGAA, PDF/UA). Workflow for role-based access rights, User Management and integration into processes such as CI/CD. Based on the test results, the tool automatically generates accessibility statements and compliance declarations. The Multilingual interface is available in German, English, French, Spanish, Danish, Dutch, Swedish, Finnish, Norwegian, and Italian, among other languages.

This is how collaboration works

Setup & Integration of the Accessibility Cloud – we handle installation, user management, and monitoring.

Setup

We work with people with disabilities – their perspectives are incorporated into manual testing, user feedback, and prioritization. This allows us to stay close to real needs.

Community engagement

Clear overview of errors, progress, and areas for improvement – prepared for development teams, management, and accessibility officers.

Regular Reporting & Reviews

Errors are prioritized and handled with fixed response times.

Proactive Alerts & SLA-Based Support

Advantages at a glance

Transparent & Inclusive With real feedback from people with disabilities – for genuine accessibility.
Compliant & auditable: Supports numerous standards – including accessible PDF/UA.
Efficient processes Automation plus clear prioritization saves time and resources.
Beginner-friendly Multilingual interface, automated compliance documents, easy to use.